The Emergency Broadband Benefit Program (EBBP) is a Federal Communications Commission pandemic-related program designed to provide economic relief to broadband consumers. Participating households will receive a monthly billed credit in the amount of their broadband service rate. Credits cannot exceed $50.00. This is a temporary federal program that will end when the funds ($3.2 billion) are fully distributed or six months after the Department of Health and Human Services declare the COVID-19 pandemic is no longer an emergency health issue in the United States.


Program eligibility requires that a household meet one of the following conditions. The household must:

  • Demonstrate low income, at or below 135% of the Federal Poverty level;

  • Participate in a federal assistance program including Lifeline, SNAP, Medicaid, SSI, FPHA, or Veterans Pension or Survivor Benefit Programs;

  • Rely on free and reduced-price school meals;

  • Receive a Federal Pell Grant during the current award year;

  • Suffer a large loss of income during the pandemic due to job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers.


Consumers may apply online at or consumers may complete a paper application and mail it in to the Emergency Broadband Support Center. Paper applications are available online at or applicants may download an application from this Mound Bayou Telephone Company (MBTC) website. Complete EBBP details may be found online at This site will help you see whether you qualify and which documentation you will need to prove your eligibility.


If you are currently receiving a monthly benefit from the Lifeline Program and your broadband account is in your name, you will automatically qualify. All you need to do is contact the MBTC office at 662-741-2559 and your options will be provided to you. The MBTC – EBBP Lifeline Customer Sign Up Form you will need to sign may be downloaded from this MBTC website. The completed form may be emailed to or you may hand deliver it to the office.